Cancellation Policy
Cancellation
Cancellations before 168h to the realization of the tour does not have any charge.
Cancellations, before the
168h
168h -- 71h
72h -- 0h
Refund
100%
50%
0% *
Changes of day
before 72h of the realization of the tour to the email
[email protected]cionatura.com.mx
* In the event that the tourist is ill or unable to attend the tour, you must
present
the or a companion the medical receipt and coupon the day of the tour at the time
of
collection in the lobby. In this way the no show will not be charged and a change
of
dates will be applied.
** The pick-up time has a tolerance of ± 10min.
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